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FAQ
The capitals project of the Astana Pass guest card includes visits to 10 attractions and 3 excursions of the city. The cost of passage of these facilities in total is about 32 thousand tenge, but the user can purchase this guest card with free access to attractions and excursions from 9.990 tenge. The savings amount to more than 70%.
By purchasing Astana Pass, you save not only time, but also money! Based on the cost of each visit to a cultural and entertainment facility and the proposed excursions, you save more than 50%.
Our maps include access to major tourist sites such as museums, monuments, cultural centers and excursions. The list of places available to visit is available on the «Available with CityPASS today» page.
Citypass comes in two types: virtual and plastic. To enter tourist sites, you must present a virtual card with a QR code on your phone or a plastic card.
You can purchase cards on our website or in the Kaspi (Payments) app. Plastic cards are available at points of sale.
CityPASS is valid for 24, 48 or 72 hours from the date of first use, depending on the card you choose. The countdown of the time during which the map works will begin from the moment of the first entrance to the museum, attraction or excursion.
No, CityPASS entitles you to a one-time visit to each tourist site, except for excursions on a double-decker RedBus bus.
CityPASS is non-refundable or exchangeable after activation, visiting the first facility.
The Astana Pass guest card includes visits to 14 tourist sites. Some objects may not be available, for up-to-date information, see the page «Available today with AstanaPass». The cost of tickets included in the card is approximately 32,000 tenge, the cost of the card for an adult is from 14,990 tenge. Savings of up to 70%, depending on the number of tourist sites visited.
NomadPass allows you to visit 3 sites to choose from 14 tourist sites. Accordingly, the savings may vary depending on the selected facilities.
The Museum Pass allows you to visit any cultural objects connected to the Museum Pass. The cost of tickets when purchased separately is 15,500 tenge. Savings with the Museum Pass are up to 50%, depending on the number of cultural sites visited.
Citypass is sent to your email address in the form of a QR code. If you have lost an email, please contact our support team and we will resend it.
If you have any questions or problems, you can contact our support team by email: info@citypass.kz or by phone 87775557575.